Privacy Policy
Last updated: August 15, 2025
Introduction
Erst Natural Wine Bar (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or dine at our restaurant located in Ancoats, Manchester.
Information We Collect
When you visit our website, we automatically collect certain information through Google Analytics, including:
- Your IP address (anonymized)
- Browser type and version
- Pages visited on our site
- Time spent on pages
- Referring website
- General location (city/region level)
- Device type (mobile, desktop, tablet)
Restaurant Information
When you visit our restaurant or make reservations, we may collect:
- Your name and contact details for reservations
- Dietary requirements or allergies
- Payment information (processed securely through our payment providers)
How We Use Your Information
We use the information we collect to:
- Improve our website’s functionality and user experience
- Understand how visitors interact with our site
- Analyze website traffic patterns
- Enhance our restaurant services
- Process reservations and dietary requirements
- Comply with legal obligations
Google Analytics
Our website uses Google Analytics to help us understand how visitors use our site. Google Analytics uses cookies to collect information about your use of our website. This information is used to compile reports and help us improve our website.
The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google. Google may also transfer this information to third parties where required by law.
You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on, available at: https://tools.google.com/dlpage/gaoptout
Cookies
Our website uses cookies to:
- Enable Google Analytics tracking
- Remember your preferences
- Improve site functionality
You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Google Analytics (for website analytics)
- Payment processors (for secure transaction processing)
- Reservation systems (if applicable)
- Legal authorities when required by law
Data Retention
- Website analytics data is retained according to Google Analytics’ data retention policies
- Reservation information is kept for accounting and customer service purposes
- Payment information is processed securely and not stored by us directly
Your Rights
Under UK data protection law (UK GDPR), you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request data portability
- Withdraw consent (where applicable)
To exercise these rights, please contact us using the details below.
Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Erst Natural Wine Bar Ancoats, Manchester
Email: hello@erstrestaurant.co.uk
Phone: 0161 547 3683